Wordpress Support & Maintenance
Our Wordpress support service is focused on ensuring the optimal performance of your ecommerce website by maintaining open communication with you.
Support
Some of the benefits of our Wordpress Support
A support team that holds itself accountable.
Making sure problems stay fixed (audited code).
Access to experts in design, development & hosting.
Website and 3rd party add-ons kept up to date.
Security
Keep your customers safe
Regular security audits and vulnerability assessments.
Installation of security plugins and monitoring tools.
Implementation of secure coding practices.
Monitoring
Site reliability
24/7 monitoring of website performance.
Generating regular reports on key performance indicators (KPIs).
Proactive issue identification and resolution.
Disaster
Backup and disaster recovery
Regularly scheduled backups of databases and files.
Implementing disaster recovery plans.
Minimising data loss in case of emergencies.
Emergency
Emergency support and rapid response
Fast response to critical issues.
Dedicated support channels for urgent matters.
Priority support for emergencies.
